{"id":3189,"date":"2023-09-12T09:59:45","date_gmt":"2023-09-12T14:59:45","guid":{"rendered":"https:\/\/www.bbrown.com\/?post_type=insight&#038;p=3189"},"modified":"2023-09-12T09:59:45","modified_gmt":"2023-09-12T14:59:45","slug":"three-tips-for-an-improved-open-enrollment-campaign","status":"publish","type":"insight","link":"https:\/\/www.bbrown.com\/us\/insight\/three-tips-for-an-improved-open-enrollment-campaign\/","title":{"rendered":"Three Tips for an Improved Open Enrollment Campaign"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_style=&#8221;page-hero&#8221; full_width=&#8221;stretch_row_content&#8221;][vc_column]\n\t<div class=\"hero hero--wrap    \">\n\n\t\t<div class=\"hero--background-image hero--background-image-blur\">\n\t\t\t<div class=\"hero--overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"hero-background\" style=\"background: url(https:\/\/www.bbrown.com\/wp-content\/uploads\/2023\/09\/3TipsForImprovedOECampaign_WebsiteHeader.jpg) center center no-repeat; background-size: cover;\"><\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"hero--container\">\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"hero--inner width-100\">\n\n\t\t\t\t\t\n  <div class='content-heading  100%  '>\n    <p class='text-white subheading'>Employee Benefits<\/p>\n    <h1 class='text-white    '>\n      Three Tips for an Improved Open Enrollment Campaign\n    <\/h1>\n\t\n  <\/div>\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/div>\n\n\t\n[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;2\/3&#8243;]\n  <div class='content-heading  100% content-heading--ruled '>\n    \n    <h1 class='text-brand-dark-blue    h2'>\n      Three Tips for an Improved Open Enrollment Campaign\n    <\/h1>\n\t\n  <\/div>[vc_column_text]With annual open enrollment just around the corner for many employers, Human Resources leaders are fine-tuning communication strategies to find the right mix of education and engagement to capture the attention of their employees.<\/p>\n<p>There are many different communication approaches that stand the test of time\u2014making information easily accessible, keeping the content at an appropriate reading level to help improve comprehension and sending something home to ensure you reach key decision-makers. As you put the finishing touches on your enrollment communication strategy for this fall, consider this trio of tips to help deliver a campaign that resonates with a modern, diverse workforce:<\/p>\n<ol>\n<li><strong>Deliver a Human Connection<br \/>\n<\/strong>In an increasingly digital and virtual world, human connections maintain their appeal. This means live benefits fairs and events are back. Consider this: Las Vegas\u2014the epicenter of conferences and conventions\u2014has caught up to pre-COVID levels, with October 2022 visitors exceeding October 2019.<sup>1 <\/sup>Hosting an in person event delivers more than information\u2014it gives you the opportunity to make personal connections and create meaningful interactions with your employees. For even better reach, invite their families.<strong><br \/>\nIn Practice:<\/strong><br \/>\nOne of our customers used a recent live event to spotlight and promote their new mental health benefit vendor, allowing employees to ask questions and interact with specialists in a stigma-free environment.<\/li>\n<li><strong>Consider Your ESG Priorities<br \/>\n<\/strong>With more and more organizations sharing environmental, social and governance (ESG) practices, you have a great opportunity to reflect those priorities in benefits communications. Data shows that 66% of employees question how genuine some of their organization\u2019s sustainability initiatives are.<sup>2<\/sup> One way to show your commitment is by using sustainable packaging. Use print selectively\u2014and when you do, choose 100% recycled material or eco-friendly paper.<br \/>\n<strong>In Practice:<\/strong><br \/>\nTo help reinforce their environmental focus, one of our customers uses paper made with post-consumer materials embedded with wildflower seeds in their enrollment mailings\u2014so employees can plant them after they take note of key dates!<strong><br \/>\n<\/strong><\/li>\n<li><strong>Lean Into Technology<br \/>\n<\/strong>Think beyond emails, PDFs and flipbooks for your digital strategy. Consider this: According to data from Mailchimp, the average email open rate for all industries was 21.33%.<sup>3<\/sup> At the same time, text messages have an impressive average open rate of 98%.<sup>4<\/sup> Similarly, social media trends show that shortform videos capture attention\u2014as long as they\u2019re concise. In fact, you can refer to the TikTok Ads Manager to see they recommend no longer than 60 seconds.5 Short messaging through text and video can add impact to your multi-media strategy with digestible bites of information.<br \/>\n<strong>In Practice:<\/strong><br \/>\nOne of our customers created a benefits video library that offered a collection of short features about different benefits so employees could choose what they were most interested in and create a custom \u201cplaylist.\u201d<br \/>\n<strong>Bonus Tip:<\/strong><br \/>\nThe average adult has an attention span of 47 seconds when working on a screen.<sup>6<\/sup> Keep your Open Enrollment messages as brief as possible.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p>[\/vc_column_text]\t<div class='wpb_content_element text-left btn-container'>\n\t\t\t\t\t<a class='btn btn-brand-green  '\n\t\t\t\thref='https:\/\/www.bbrown.com\/wp-content\/uploads\/2023\/09\/3-Tips-for-Improved-OE-Campaign-\u2013-Brown-Brown-Web.pdf' target='_blank' data-toggle=''>\n\t\t\t\t<span class=\"btn-text-color--default\">Download PDF<\/span>\n\t\t\t<\/a>\n\t\t\t<\/div>\n[vc_column_text]<em><sup>1<\/sup> <a href=\"https:\/\/www.theguardian.com\/business\/2023\/jan\/15\/business-conferences-catch-up-pre-covid-levels\" target=\"_blank\" rel=\"noopener\">The Guardian, 2023<\/a><\/em><\/p>\n<p><em><sup>2<\/sup> <a href=\"https:\/\/www.forbes.com\/sites\/forbescommunicationscouncil\/2023\/03\/01\/sustainable-communications-in-the-era-of-green-marketing\/?sh=6ba40d2d2679\" target=\"_blank\" rel=\"noopener\">Forbes, 2023<\/a><\/em><\/p>\n<p><em><sup>3<\/sup> <a href=\"https:\/\/mailchimp.com\/resources\/email-marketing-benchmarks\/\" target=\"_blank\" rel=\"noopener\">Mailchimp<\/a><\/em><\/p>\n<p><em><sup>4<\/sup> <a href=\"https:\/\/www.gartner.com\/en\/digital-markets\/insights\/the-future-of-sales-follow-ups-text-messages\" target=\"_blank\" rel=\"noopener\">Gartner<\/a><\/em><\/p>\n<p><em><sup>5<\/sup> <a href=\"https:\/\/ads.tiktok.com\/help\/article\/video-ads-specifications?redirected=2\" target=\"_blank\" rel=\"noopener\">TikTok<\/a><\/em><\/p>\n<p><em><sup>6<\/sup> <a href=\"https:\/\/journals.physiology.org\/doi\/pdf\/10.1152\/advan.00109.2016\" target=\"_blank\" rel=\"noopener\">Advances in Physiology Education<\/a><\/em>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;2314&#8243; alignment=&#8221;center&#8221; style=&#8221;vc_box_circle_2&#8243;][vc_separator border_width=&#8221;2&#8243; el_width=&#8221;60&#8243;][vc_column_text]<\/p>\n<h6 style=\"text-align: center;\">Erika Illiano<\/h6>\n<p style=\"text-align: center;\">Partner, Communication Practice Leader<\/p>\n<p>[\/vc_column_text]\t<div class='wpb_content_element text-center btn-container'>\n\t\t\t\t\t<a class='btn btn-brand-dark-blue  '\n\t\t\t\thref='\/us\/contact\/contact-general\/' target='' data-toggle=''>\n\t\t\t\t<span class=\"btn-text-color--default\">Connect Now<\/span>\n\t\t\t<\/a>\n\t\t\t<\/div>\n[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_style=&#8221;page-hero&#8221; full_width=&#8221;stretch_row_content&#8221;][vc_column][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text]With annual open enrollment just around the corner for many employers, Human Resources leaders are fine-tuning communication strategies to find the right mix of education and engagement [&hellip;]<\/p>\n","protected":false},"author":66,"featured_media":3191,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"insight_category":[31],"class_list":["post-3189","insight","type-insight","status-publish","has-post-thumbnail","hentry","insight_category-employee-benefits"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Three Tips for an Improved Open Enrollment Campaign - Brown &amp; Brown<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bbrown.com\/us\/insight\/three-tips-for-an-improved-open-enrollment-campaign\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Three Tips for an Improved Open Enrollment Campaign\" \/>\n<meta property=\"og:description\" content=\"[vc_row row_style=&#8221;page-hero&#8221; full_width=&#8221;stretch_row_content&#8221;][vc_column][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text]With annual open enrollment just around the corner for many employers, Human Resources leaders are fine-tuning communication strategies to find the right mix of education and engagement [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.bbrown.com\/us\/insight\/three-tips-for-an-improved-open-enrollment-campaign\/\" \/>\n<meta property=\"og:site_name\" content=\"Brown &amp; 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