{"id":17374,"date":"2024-10-01T10:23:34","date_gmt":"2024-10-01T15:23:34","guid":{"rendered":"https:\/\/www.bbinsurance.com\/?post_type=insight&amp;p=17374"},"modified":"2024-10-01T10:23:34","modified_gmt":"2024-10-01T15:23:34","slug":"erika-illiano-featured-in-benefitspro-article","status":"publish","type":"insight","link":"https:\/\/www.bbrown.com\/us\/insight\/erika-illiano-featured-in-benefitspro-article\/","title":{"rendered":"Erika Illiano Featured in BenefitsPro Article"},"content":{"rendered":"<p>We are proud to announce that Erika Illiano, Partner, Communications Practice Leader at Brown &amp; Brown, has been featured in BenefitsPro for her article, &#8220;Breaking Benefits Barriers: Why Approachability is Key to Health Care Literacy.&#8221; She discusses how tailored communication, personalized benefits education, and simplifying offerings can significantly improve healthcare literacy and increase utilization.<\/p>\n<p>Erika emphasizes that understanding benefits is key to employee satisfaction and retention, offering strategies like decision-support tools, in-person events, and streamlined programs to make navigating healthcare easier for all employees. Whether a veteran employee or a new college graduate hire, workers need more guidance than ever to understand and navigate today&#8217;s complicated benefits offerings. In fact, according to the Center for Health Care Strategies, 9 out of 10 U.S. adults struggle with health care literacy or understanding their benefits.<\/p>\n<p><span class=\"fontSizeXLarge\">&#8220;By thinking critically about benefits approachability, employers can boost their employees&#8217; health care literacy, see higher utilization rates and heighten morale and satisfaction.&#8221;<\/span><\/p>\n<p>Read more about Erika Illianos&#8217; insights in the <a href=\"https:\/\/www.benefitspro.com\/2024\/09\/30\/breaking-benefits-barriers-why-approachability-is-key-to-health-care-literacy\/?slreturn=2024100182917\" target=\"_blank\" rel=\"noopener\"><u>BenefitsPro article.<\/u><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Erika Illiano is featured in BenefitsPro, discussing how approachability boosts healthcare literacy and employee satisfaction.<\/p>\n","protected":false},"author":45,"featured_media":17375,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"insight_category":[132,147,129],"class_list":{"0":"post-17374","1":"insight","2":"type-insight","3":"status-publish","4":"has-post-thumbnail","5":"hentry","6":"insight_category-in-the-media","8":"insight_category-teammate-spotlight"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Erika Illiano Featured in BenefitsPro Article - Brown &amp; 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