Melanie Payton and Chrissy Theiss on AI and the Future of Leave Management for Benefits Magazine

In the November/December 2025 issue of Benefits Magazine, teammates Melanie Payton, CLMS, and Chrissy Theiss, SHRM-SCP, share how artificial intelligence is changing the way organizations manage employee leave. They describe a shift from manual, time-consuming processes to more streamlined, employee-friendly experiences, where tools like chatbots and predictive analytics handle routine tasks while HR teams focus on complex and sensitive cases that require human judgment.

Looking ahead, they see AI as a way to make leave management not only more efficient but also more proactive. Future applications could include monitoring compliance with evolving laws and identifying early signs of burnout to support employee wellness. Their perspective reinforces the importance of balancing technology with empathy and oversight, ensuring that automation enhances and does not replace the human element in HR.

Read more on Benefits Magazine.

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