{"id":1985,"date":"2022-07-28T10:29:31","date_gmt":"2022-07-28T15:29:31","guid":{"rendered":"https:\/\/www.bbrown.com\/?post_type=case_study&#038;p=1985"},"modified":"2022-11-09T15:04:15","modified_gmt":"2022-11-09T21:04:15","slug":"reducing-workers-compensation-claims-and-costs-through-a-risk-control-plan","status":"publish","type":"case_study","link":"https:\/\/www.bbrown.com\/ie\/case-study\/reducing-workers-compensation-claims-and-costs-through-a-risk-control-plan\/","title":{"rendered":"Reducing Workers\u2019 Compensation Claims and Costs Through a Risk Control Plan"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_style=&#8221;page-hero&#8221; full_width=&#8221;stretch_row_content_no_spaces&#8221;][vc_column]\n\t<div class=\"hero hero--wrap    \">\n\n\t\t<div class=\"hero--background-image hero--background-image-blur\">\n\t\t\t<div class=\"hero--overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"hero-background\" style=\"background: url(https:\/\/www.bbrown.com\/wp-content\/uploads\/2022\/07\/CaseStudy_RiskControlHospitality_WebsiteGraphic.jpg) center center no-repeat; background-size: cover;\"><\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"hero--container\">\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"hero--inner width-100\">\n\n\t\t\t\t\t\n  <div class='content-heading  100%  '>\n    <p class='text-white subheading'>Case Study<\/p>\n    <h1 class='text-white    '>\n      Reducing Workers\u2019 Compensation Claims and Costs Through a Risk Control Plan\n    <\/h1>\n\t\n  <\/div>\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/div>\n\n\t\n[\/vc_column][\/vc_row][vc_row row_padding_bottom=&#8221;pb-2&#8243; full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;bottom&#8221;][vc_column width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;791&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;]\n  <div class='content-heading  100% content-heading--ruled '>\n    \n    <h2 class='text-brand-dark-blue    h2'>\n      The Request\n    <\/h2>\n\t\n  <\/div>[vc_column_text]<\/p>\n<h3>Reduce injuries and costs due to workers\u2019 compensation claims<\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_padding_top=&#8221;pt-1&#8243; equal_height=&#8221;yes&#8221; content_placement=&#8221;bottom&#8221;][vc_column][vc_column_text]<strong>Company Profile<br \/>\n<\/strong><strong>Industry:<\/strong> Hospitality<br \/>\n<strong>Employees:<\/strong> 300,000<span class=\"NormalTextRun SCXW173116514 BCX0\"><br \/>\n<\/span><strong>Locations:<\/strong> 100 countries, including the U.S.<\/p>\n<p>Brown &amp; Brown is the broker for one of the world\u2019s largest hotel and resort management companies. The company requested that our Risk Control team help reduce the frequency of colleague injuries and, ultimately, the costs at select hotels that had historically driven their workers\u2019 compensation losses.[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_padding_bottom=&#8221;pb-2&#8243; full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;bottom&#8221; css=&#8221;.vc_custom_1638896243466{background-color: #eaeaec !important;}&#8221;][vc_column width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;794&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;]\n  <div class='content-heading  100% content-heading--ruled '>\n    \n    <h2 class='text-brand-dark-blue    h2'>\n      The Solution\n    <\/h2>\n\t\n  <\/div>[vc_column_text]<\/p>\n<h3>Developed a Risk Control Plan that included instituting several programs and committees<\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_padding_top=&#8221;pt-1&#8243; full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1638896256859{background-color: #eaeaec !important;}&#8221;][vc_column][vc_column_text]The primary safety focus was on the housekeeping departments, specifically reducing injuries to room attendants. Historically, the majority of workers\u2019 compensation claims for the hotel and hospitality industry and the customer come from room attendants while cleaning guest rooms.<\/p>\n<p>Our team helped develop Risk Control Service Plans for each hotel within the program and correlated these plans directly to proactive safety activities. These components were achieved by assisting and working with the hotels in instituting and\/or enhancing the following:<\/p>\n<ul>\n<li>Colleague Safety Education and Training<\/li>\n<li>Colleague Safety Observations<\/li>\n<li>Safety Committee Effectiveness<\/li>\n<li>Departmental Safety Inspections<\/li>\n<li>Colleague Incident Investigation and Corrective Actions<\/li>\n<li>Pre-Shift Warmups<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_padding_bottom=&#8221;pb-2&#8243; equal_height=&#8221;yes&#8221; content_placement=&#8221;bottom&#8221;][vc_column width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;792&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;]\n  <div class='content-heading  100% content-heading--ruled '>\n    \n    <h2 class='text-brand-dark-blue    h2'>\n      The Results\n    <\/h2>\n\t\n  <\/div>[vc_column_text]<\/p>\n<h3>62%+ reduction in claims frequency and 31%+ reduction in average cost<\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_padding_top=&#8221;pt-2&#8243; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column][vc_column_text]As a result, the hotels that consistently embraced the various aspects of the program by location management and colleagues showed the following results not only in housekeeping but in other departments as well:<\/p>\n<ul>\n<li>Reduction of colleague injury frequency and costs<\/li>\n<li>Compliance with OSHA regulatory standards<\/li>\n<li>Enhanced relations between hotel staff and management from more frequent interactions<\/li>\n<li>Improved quality experience and satisfaction scores from hotel guests<\/li>\n<li>Improved colleague satisfaction scores<\/li>\n<\/ul>\n<p>Two of the hotels within the program consistently made a point to embrace the colleague safety activities at both the management and colleague levels and showed dramatic improvements in the financial impact of their workers\u2019 compensation claims and frequency reductions in most cases.[\/vc_column_text][vc_single_image image=&#8221;1423&#8243; img_size=&#8221;medium&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; link=&#8221;https:\/\/www.bbrown.com\/wp-content\/uploads\/2022\/07\/Case-Study-\u2013-Reducing-Workers-Compensation-Claims-and-Costs-Through-a-Risk-Control-Plan-\u2013-Brown-Brown.pdf&#8221;][\/vc_column][\/vc_row][vc_row][vc_column]\n  <div class='content-heading  100% content-heading--ruled '>\n    <p class='text-brand-blue subheading'>Ready to help minimize your risk and uncertainty?<\/p>\n    <h2 class='text-brand-dark-blue   text-bold h2'>\n      Contact us for more information.\n    <\/h2>\n\t\n  <\/div>\t<div class='wpb_content_element text-left btn-container'>\n\t\t\t\t\t<a class='btn btn-brand-green  '\n\t\t\t\thref='\/us\/contact' target='' data-toggle=''>\n\t\t\t\t<span class=\"btn-text-color--default\">Contact Us<\/span>\n\t\t\t<\/a>\n\t\t\t<\/div>\n[\/vc_column][\/vc_row][vc_row][vc_column][vc_separator][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<span style=\"font-weight: bold; font-style: italic; font-size: 10.0pt; background: white;\">DISCLAIMER:<\/span><span style=\"font-style: italic; font-size: 11.0pt; background: white;\">\u00a0<\/span><span style=\"font-style: italic; font-size: 9.0pt; background: white;\">Brown &amp; Brown, Inc. and all its affiliates, do not provide legal, regulatory or tax guidance, or advice. If legal advice counsel or representation is needed, the services of a legal professional should be sought. The information in this document is intended to provide a general overview of the topics and services contained herein. Brown &amp; Brown, Inc. and all its affiliates, make no representation or warranty as to the accuracy or completeness of the document and undertakes no obligation to update or revise the document based upon new information or future changes.<\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Brown &#038; Brown worked with one of the world\u2019s largest hotel and resort management companies to help reduce injuries and costs due to workers\u2019 compensation claims. See the results.<\/p>\n","protected":false},"author":66,"featured_media":1986,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"service":[11],"industry":[49],"location":[17],"class_list":["post-1985","case_study","type-case_study","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Reducing Workers\u2019 Compensation Claims and Costs Through a Risk Control Plan - Brown &amp; Brown<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bbrown.com\/ie\/case-study\/reducing-workers-compensation-claims-and-costs-through-a-risk-control-plan\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reducing Workers\u2019 Compensation Claims and Costs Through a Risk Control Plan\" \/>\n<meta property=\"og:description\" content=\"Brown &amp; Brown worked with one of the world\u2019s largest hotel and resort management companies to help reduce injuries and costs due to workers\u2019 compensation claims. 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