{"id":7861,"date":"2023-11-28T12:27:05","date_gmt":"2023-11-28T18:27:05","guid":{"rendered":"https:\/\/www.bbrown.com\/insight\/how-might-ai-impact-employee-benefits-and-healthcare-delivery\/"},"modified":"2023-11-28T12:27:05","modified_gmt":"2023-11-28T18:27:05","slug":"how-might-ai-impact-employee-benefits-and-healthcare-delivery","status":"publish","type":"insight","link":"https:\/\/www.bbrown.com\/ca\/insight\/how-might-ai-impact-employee-benefits-and-healthcare-delivery\/","title":{"rendered":"How Might AI Impact Employee Benefits and Healthcare Delivery?"},"content":{"rendered":"

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Employee Benefits<\/p>\n

\n How Might AI Impact Employee Benefits and Healthcare Delivery?\n <\/h1>\n\t\n <\/div>\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/div>\n\n\t\n[\/vc_column][\/vc_row][vc_row][vc_column width=”2\/3″]\n
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\n How Might AI Impact Employee Benefits and Healthcare Delivery?\n <\/h1>\n\t\n <\/div>[vc_column_text]The use of artificial intelligence (AI) is booming; it is expected to grow by more than 35% annually between now and 2030.1<\/sup> It is worth exploring how businesses currently leverage AI and how they may do so in the future. Across almost all industries, there is an opportunity to automate tasks, streamline operations and administration, improve efficiency and increase productivity. The question for employer-sponsors of health plans is: How might AI impact employee benefits and healthcare delivery?<\/strong><\/p>\n

As employers continue to take on challenges around healthcare cost, access quality and overall population health, AI may be able to help drive better solutions. At this time, there are four major areas where AI could become transformative for healthcare.<\/p>\n

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  1. Operational and administrative efficiencies:<\/strong> simplified billing and claims submissions, appointment scheduling, fraud detection and improved integration of data across the healthcare system<\/li>\n
  2. Improvements in employee experience:<\/strong> greater efficiency, personalization and sharing of medical information for more seamless care and better navigation<\/li>\n
  3. Clinical enhancements:<\/strong> AI will not replace doctors \u2013 but AI could transform the way healthcare workers diagnose and treat patients
    \n\u2022 Example:<\/strong> Some AI can read a scan, process an image or identify a rare condition more accurately than a human, which could help to reduce human error and identify innovative treatments<\/li>\n
  4. Empower true transparency:<\/strong> Recent regulations require health plans and providers to post prices through Machine Readable Files, but the files are massive and difficult to use. With increased consistency and completeness combined with AI, there may be an opportunity to marry cost and quality to make pricing data more accessible and actionable.<\/li>\n<\/ol>\n

    These four AI-driven developments could significantly and positively impact employer-sponsored health plans. However, It is important to remember that AI technology is complex and still in its infancy. There are numerous ethical and privacy concerns to consider, such as the following:<\/p>\n